- Privacy
Privacy Policy
We are committed to protecting your privacy and ensuring the security of your personal information.
1. Information We Collect
When you use Hinka AI, we collect information necessary to provide and improve our services. This includes account information such as your name, email address, and language preference when you create an account.
We also collect usage data including your legal queries, search history, platform interactions, and device information such as browser type, operating system, and IP address. This data helps us improve our AI models and provide better results.
2. How We Use Your Information
We use your information to provide, maintain, and improve Hinka AI services. This includes processing your legal queries, personalizing your experience, and developing new features.
Your queries may be used in anonymized, aggregated form to improve our AI models and legal database accuracy. We never share your individual queries or personal information with third parties for marketing purposes.
3. Data Storage and Security
Your data is stored on secure servers with industry-standard encryption both in transit (TLS 1.3) and at rest (AES-256). We implement strict access controls and regular security audits to protect your information.
Data is primarily stored in secure data centers. We retain your account data for as long as your account is active and your query history for up to 24 months unless you request earlier deletion.
4. Your Rights
You have the right to access, correct, or delete your personal data at any time. You can export your data, request a copy of all information we hold about you, or request complete account deletion.
To exercise any of these rights, please contact us at privacy@hinka.ai. We will respond to all requests within 30 business days.
5. Cookies and Tracking
Hinka AI uses essential cookies to maintain your session and preferences. We use analytics cookies to understand how our platform is used and improve the experience. You can manage cookie preferences through your browser settings. We do not use third-party advertising cookies.
6. Third-Party Services
We may use third-party service providers for analytics, hosting, and infrastructure. These providers are bound by contractual obligations to protect your data and only process it on our behalf. We do not sell or share your personal data with third parties for their own purposes.
7. Children's Privacy
Hinka AI is not intended for users under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will take steps to delete such information promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform and updating the “Last Updated” date. Your continued use of Hinka AI after changes constitutes acceptance of the revised policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection team at privacy@hinka.ai or through our Contact page. Hinka AI is operated from Erbil, Kurdistan Region, Iraq.